![]() ![]() For more information, see Calling Plan considerations. For more information, see Audio Conferencing requirements and considerations.ĭirect Routing also supports users who have another license for Microsoft Calling Plan. If a user doesn't have a Microsoft Audio Conferencing license, the call routes through Direct Routing. When dialing out, Audio Conferencing places the call using online calling capabilities, which requires proper licensing. With Direct Routing, when users participate in a scheduled conference, the dial-in number is provided by the Microsoft Audio Conferencing service, which requires proper licensing. Your organization has an existing contract with a PSTN carrier.įor more information about voice solutions, see Plan your Teams voice solution. Your organization requires connection to third-party analog devices, call centers, and so on. ![]() Microsoft Calling Plan isn't available in your country/region. ![]() However, Direct Routing might be best for your organization if: Microsoft also offers all-in-the-cloud voice solutions, such as Microsoft Calling Plan. Use virtually any PSTN trunk with Teams Phone.Ĭonfigure interoperability between customer-owned telephony equipment, such as a third-party private branch exchange (PBX), analog devices, and Teams. With Direct Routing, you can connect your SBC to almost any telephony trunk or interconnect with third-party PSTN equipment. Be sure to read this article before you start your configuration, which is described in Configure Direct Routing. This article describes infrastructure and licensing requirements and provides information about SBC connectivity. Planning your deployment of Direct Routing is key to a successful implementation. With this capability, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Teams, as shown in the following diagram: Direct Routing lets you connect a supported, customer-provided Session Border Controller (SBC) to Microsoft Teams Phone. ![]()
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